What types of clients do you work with?
We work with brands, licensees, manufacturers, and professionals in art licensing, creative direction, product development, merchandising, and marketing.

What services does JOEN offer?
We create original surface designs, illustrations, product concepts, packaging, and graphics for products across stationery, homewares, textiles, and lifestyle ranges.

Can JOEN create designs for licensed products?
Yes, we specialise in market-ready designs suitable for licensing, helping brands and licensees connect with their audience.

How does your design process work?
Our approach is collaborative and results-driven. We start with research and concept development, then move to design creation, refinement, and final production-ready artwork.

Frequently Asked Questions: Graphic & Surface Design

Do you provide both creative direction and design execution?
Yes, we offer end-to-end expertise — from strategic creative direction to high-quality design and artwork ready for production.

What industries or product types do you design for?
We design for stationery, textiles, homewares, lifestyle products, giftware, and other consumer products requiring surface and graphic design.

What Software do you use?
We use industry-standard professional software, Adobe Creative Cloud, ensuring all our files are production-ready for pre-press specifications.

What file formats will I receive?
You’ll receive high-resolution production-ready, CMYK and Spot Colour files and digital files (PDF, JPG, PNG, or vector formats) based on your project type and usage.

Do you offer printing or development services?
We focus on design, but we’re happy to refer trusted print vendors or web developers if needed.

Can you work remotely or on international projects?
Yes, we partner with clients in Australia & Internationally and can manage projects entirely remotely.

How do I get started with JOEN?
You can reach out via our contact page or email to discuss your project, goals, and how we can create design solutions that meet your needs.