Our Privacy Policy

Effective Date: July 2025

1. Introduction

JOEN, accessible at www.joen.com.au, is dedicated to the protection of your privacy. This Privacy Policy comprehensively outlines how we collect, utilise, and safeguard your personal information when you engage with our website, application, or any other associated services, which are collectively referred to as the “Services.”

2. Information We Collect

Personal Information: We may collect various forms of personal information, including but not limited to your name, email address, and contact information when you choose to register for an account or utilise our Services.

Cookies and Tracking Technologies: To enhance your user experience and analyse usage patterns, we employ cookies and similar tracking technologies.

3. How We Use Your Information

To provide, maintain, and continually improve our Services.

To engage in communication with you, which includes sending updates and promotional materials (with your explicit consent).

To analyse usage patterns and trends to better understand and effectively serve our diverse user base.

4. Sharing Your Information

We do not sell or rent out your personal information to any third parties. However, we may share your information in the following circumstances:

With service providers who assist us in effectively operating our Services.

To comply with legal obligations, or to safeguard our rights and interests.

5. Data Security

We implement reasonable and appropriate security measures to protect your information from unauthorised access, use, or disclosure. Nevertheless, it is important to acknowledge that no method of transmission over the internet or electronic storage can be considered 100% secure.

6. Your Rights

You are entitled to access, correct, or request the deletion of your personal information. Additionally, you may object to or restrict our processing of your information, subject to applicable laws and regulations.

7. Changes to This Policy

We may revise and update this Privacy Policy periodically. You will be notified of any significant changes by posting the newly updated policy on our website, along with a modification of the effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, we encourage you to contact us.

By using our Services, you expressly agree to the terms set forth in this Privacy Policy.